Agents HQ
Refunds
14-day money-back guarantee
Last updated September 30, 2026.
If Agents HQ isn't right for you, ask for a refund within 14 days of your purchase and you'll get your money back in full. No long forms.
How to ask
Send a message through the support page using the email you paid with, and include your license key if you have it. We'll process it within 3 business days. Your bank may take 5 to 10 business days to show it.
What happens to your license
When a purchase is refunded, its license key is turned off. The App stops working within about a week and can't be activated again with that key.
AI usage charges
Charges from Anthropic or OpenAI for your AI usage are billed by them to your own account, so we can't refund those.
After 14 days
Purchases older than 14 days aren't refundable, except where the law requires it. If something isn't working, contact support first and we'll try to fix it.